What Is Business SaaS? (With Examples)

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SaaS is all around us.

Two decades ago, who would have imagined that instead of owning Microsoft Word, you would spend for it monthly?

Streaming services and even marketing tools count on the SaaS service model.

Nevertheless, while there’s a consumer-level SaaS that all of us understand about, there’s likewise enterprise-level SaaS.

Enterprise options provide higher functionality and flexibility than even B2B SaaS.

If you’re running large-scale SEO campaigns or handling PPC or social projects for large business, you require to understand the distinction between SaaS enterprise and B2B.

What Is SaaS Enterprise?

Enterprise-level SaaS is various from the platform that a regular service usages since it’s a more robust option with a great deal of customization alternatives.

For example, Hootsuite is one of the world’s leading social media management platforms.

The platform has an enterprise plan that is a “beefed” up version of Hootsuite and includes:

  • More social accounts.
  • Ad profiles.
  • Return on investment (ROI) reporting.
  • Custom-made consulting and training.
  • Employee advocacy.

Every platform is various, however business services will often include:

  • Alternatives to much better monitor analytics and results.
  • Training choices for groups.
  • Consulting to help the business make the most of the platform.

How Enterprises Benefit From SaaS

Enterprises pay more for extra services that enable supervisors to report to their superiors more quickly and also use an improved customer care tier.

And enterprises can gain from SaaS in many ways, including:

  • Speedier, more dependable software application deployment, and feature updates.
  • Committed consumer support.
  • Access to more extensive reporting tools.
  • Reduced expenses on hardware and IT personnel.
  • Greater efficiency.

Business Vs. B2B SaaS

B2B is much various from business SaaS since B2B can be an organization with five workers or 500+.

Enterprises are frequently larger company entities with multiple groups, offices, and staff members.

These entities are fast-growing and have a requirement that standard B2B SaaS can not please.

Envision a company with 1,000 providers and one with 20.

Both of these services demand SaaS options, but the business with 1,000 providers might need:

  • Easier ways to handle invoices and visualize payments.
  • Greater limits on invoices being sent per month.

If you refer back to the Hootsuite example, you’ll see that the enterprise product has group productivity reporting available. The capability to view who in the team is performing finest is something that HR or team leaders will wish to see in a business.

As a business includes more workers, the enterprise-level option will use more analytics and reporting that can be utilized to monitor efficiency.

It’s a lot easier for a team leader to manage a five-person group and each member’s performance than it is for a group of hundreds of employees.

A few of the main differences in between these two SaaS business designs include:

  • Rates: Enterprise services will cost more, and require you to reach out to the business for a demo and a quote. You might require to commit to a contract with the SaaS business, and this is a disadvantage compared to the month-to-month choices.
  • Customer service: Enterprises might have account managers and a greater level of assistance. Higher-valued accounts will often have access to training and consulting, which isn’t offered with lower rates tiers.
  • Customization: You might have access to modification that enables you to include branding or extra features not offered to non-enterprise users.
  • Analytics and reporting: There will certainly be reporting and analytic choices available that aren’t accessible in other places. These reporting alternatives will be tailored towards HR groups and managers who need to have a better understanding of user efficiency.

Imagining the difference in between B2B and business SaaS is best if you examine the main platforms using business options.

Business SaaS Examples


Ahrefs is a typical tool used in SEO for everything from analyzing competitors to keyword research and site audits.

When you register for the enterprise addition, you get all of the tools used in lower tools, but you can also access:

  • Unlimited history: Analyze all backlink data in the database back to 2013 and keyword rankings since 2015.
  • Access management: Fine-tuned gain access to control for staff member to permit members to see particular information and not others.
  • Pay by invoice: Option to make payments manually via invoices.
  • Directory site listing: Promote your service by being noted in the business’s exclusive directory.
  • Audit log: Track all user activity for your work area(s).
  • API: Gain access to the business’s API to develop your own services and improve the way that your business sees data.
  • SSO: Capability to utilize single sign-on.

Ahrefs enables its business users to have a bigger swath of data to comprehend a website’s history and provides group leaders with much better insight into user activities.


Semrush is a major competitor of Ahrefs, and considers its business plan a business plan.

However, it does use a customized plan that enables enterprises to leverage more of the platform.

The main distinctions between the business tier and lower tiers are:

  • Historic information
  • 3 to 10 times greater keyword tracking.
  • API access.
  • Sound of voice metric.
  • Item listing advertisement analytics.
  • Greater number of reports.
  • Much more.

However, the custom-made plan will permit higher limitations on things, such as keywords to track, users, and more. Enterprises can work with the team to produce a plan that finest meets their requirements.

Google Analytics 360

Google Analytics is totally free, however for a business that wants much more data, the 360 product is offered. The primary advantages of a business strategy are:

  • Advanced tools, such as Unsampled reports, data-driven attribution, and BigQuery export.
  • Service level contracts that outline data freshness, bigger processing limitations, and data collection.
  • Access to a team of dedicated support specialists.
  • 20 billion hits monthly data volume.
  • Real-time data.
  • 3 million row exports.
  • Tracking API.
  • More.

Combination of data into other platforms, such as Salesforce, is likewise used.


SaaS tiers make sense for all parties, from developing companies to users.

Users who use greater data and need greater limits, higher reporting, and better customer support will consume more resources.

Enterprise SaaS fills the space by supplying these additional services at a higher cost.

The key to higher prices is to supply the assistance and personalization a business requires without impacting service for other users.

When larger businesses require higher data control and access, enterprise SaaS allows for lower preliminary costs and assistance to utilize the option to its maximum level.

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